QUALITY POLICY

Ramsa Pradhan Logistics Pvt. Ltd. recognizes the importance of maintenance of quality standards in all our activities that are aimed at executing our all projects and services. Maintaining quality in every aspect whatever we do is the key to our success and reputation. We therefore are committed to a policy to deliver products, projects or services which fulfill the requirements and expectations of our customers in all ways and help us in exceeding customer satisfaction.

In order to achieve this commitment, Ramsa Pradhan Logistics Pvt. Ltd. has adopted a policy of operating a coordinated Quality Management System meeting the requirements of ISO 9001:2008 standards, by providing the framework of setting and reviewing management objectives and targets. Ramsa Pradhan Logistics Pvt. Ltd. Quality Management System (QMS) is based on ISO: 9001-2008 norms. The principles and procedures of our QMS are communicated to all of our employees and periodically training and suitable supervision are conducted to ensure that our quality policies are well implemented in every level of our work.

Our Quality Objective are:

1. Delivering 'Quality' Machines with long durability, easy and comfortable operation.
2. Delivering high quality service providing optimum value to the customers.
3. Adhering to our "Zero Defect" policy.
4. Meeting every need of customers and exceeding in customer satisfaction.
5. Operating the business to the systems required by ISO 9001: 2008
6. Promoting the culture of continual quality improvements and the philosophy of getting things right always.
7. Promoting our QMS (Quality Management System) and ensuring implementation is achieved by internal auditing, management review, corrective and preventive action.

Ramsa Pradhan Logistics Pvt. Ltd. continually improves the effectiveness of its QMS and the objectives are appraised at management reviews at which this policy is examined for continued suitability.

All employees of Ramsa Pradhan Logistics Pvt. Ltd. are made aware of this policy and its objectives and are committed to its implementation.

HSSE (HEALTH, SAFETY, SECURITY, ENVIRONMENT) POLICY

Ramsa Pradhan Logistics Pvt. Ltd. strongly believe that healthy, safe, secure and environmental sustainable work is quite essential for the well being of all who are directly or indirectly connected to Ramsa Pradhan Logistics Pvt. Ltd., they may be our employees and their families, contractors, suppliers, visitors and all other stakeholders.

We believe that HSSE related incidents can be prevented and impacts reduced through implementation of standard HSSE policies into practice. Our intention is clear that is to remove or reduce the risks to health, safety and welfare of all our employees, workers, contractors, visitors and anyone else who may be affected by our business operations. We bring into practice standard and internationally accepted HSSE policies and procedures in everything that we do that is reflected in every products that we make or every projects that we execute.

With a sturdy safety motto "Safety First, All Comes Next" we achieve our goal - no harm to people, no accidents, no breach of security and no damage to environment.

Our Management (the supervisors and / or manager) is responsible for providing and maintaining:

1. a safe working environment
2. ensure standard procedure of work to be followed to reduce risk
3. safe systems of work
4. plant and machinery in safe condition
5. facilities for the welfare of all workers
6. safety induction and necessary training to all workers
7. periodical training, updating safe work culture to workers
8. any information, instruction, training and supervision needed to make sure that all workers are safe from injury and risks to their health

Workers are responsible for:

1. ensuring their own personal health and safety, and that of others in the workplace
2. complying with any reasonable directions, safety supervisions (such as safe work procedures, wearing personal protective equipment) given by management for health and safety)

Ramsa Pradhan Logistics Pvt. Ltd. continually appreciates and rewards personnel who bring our HSSE policies to action, who help in preventing possible accidents, causalities, who spreads HSSE awareness, who strictly adheres to standard HSSE policies, who go extra mile beyond the HSSE guidelines to save valuable assets or priceless human lives.